Privacy Policy

Privacy Policy — Sheonn

OVERVIEW
This Privacy Policy describes how Sheonn (“we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from sheonn.in.

1. INFORMATION WE COLLECT

Personal Information You Provide:
When you make a purchase or attempt to make a purchase, we collect certain information including:

  • Name

  • Billing & shipping address

  • Payment details (processed securely via third-party payment gateways)

  • Email address

  • Phone number

Automatically Collected Information:
When you browse our site, we automatically collect:

  • IP address

  • Browser type and device information

  • Pages visited and time spent

2. HOW WE USE YOUR INFORMATION
We use your information to:

  • Process and fulfill your orders

  • Communicate with you (order updates, support)

  • Screen orders for fraud or risk

  • Improve our website and customer experience

  • Send marketing messages (only if you opt in)

3. SHARING YOUR INFORMATION
We share your information with trusted third parties to help us operate our business, such as:

  • Payment gateways (for secure transactions)

  • Shipping partners (for order delivery)

  • Analytics tools (to understand website usage)

We do not sell your personal information.

4. COOKIES
We use cookies to enhance your browsing experience, remember your preferences, and analyze traffic.
You can choose to disable cookies through your browser settings.

5. DATA RETENTION
We retain your information for as long as necessary to fulfill orders and comply with legal obligations unless you request deletion.

6. YOUR RIGHTS
You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Opt out of marketing communications

To exercise these rights, contact us at the email below.

7. DATA SECURITY
We take reasonable precautions to protect your personal information. All payment transactions are encrypted and processed securely.

8. THIRD-PARTY SERVICES
Our website may include links to third-party websites. We are not responsible for their privacy practices.

9. CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal reasons.

10. CONTACT US
For more information about our privacy practices or if you have questions, please contact us at:
📧 support@sheonn.in

Sheonn — Carry Quiet Confidence.